- Return Policy: We are a Tour and Travel Services company so return policy of product is not applicable
- Shipping Policy We are a Tour and Travel Services company so shipping policy of product is not applicable.
- Refund/Cancellation Policy
Policy Regarding Cancellation / NO SHOW / EARLY DEPARTURE : In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows : Safaris are non-refundable (if applicable i.e. safaris are in the tour)
Wildnest Services and Lodge Cancellation Policy:
- 120 days before check-in: 15% on total invoice amount as banking and administration fee
- Between 120 - 60 days before trip date: 40% of total invoice amount
- Between 59 - 31 days before trip date: 60% of total invoice amount
- Between 30 - 15 days before trip date: 70% of total the invoice amount.
- Bookings cancelled under 15 days before check-in or No Show: 100% of the invoice amount
- Last minute bookings are non- refundable, and no refunds shall be made
- Accommodation will be provided for booked dates only and no refund shall be entertained for unused nights or early check outs due to whatsoever reasons.
- Postponement of dates is tantamount to cancellation.
*Please note that all kind refunds will take 15 days or more to process
*For different tours different cancellation policy may be applicable, and will be sent along with the quote before the trip
Our liabilities & limitations:
Please note that after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, Forest Safaris, Guide Charges, taxes by the Govt. of India, transport, accommodation the same would be charged as extra on actual basis.
The tickets, coupons or passage contract in use by carrier / hotel or other contractors rendering services shall constitute the sole contract between the Clients and such contractor.
Wildnest shall not be responsible for any delay or change in programme or expenses incurred or special / consequential loss, injury and damage - directly or indirectly - due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures, acts of God, perils incident to the sea, floods, fire, acts of Government or any other authorities, wars, civil disturbances, riots, theft, pilferage, epidemics, quarantines, medical or custom department regulations, defaults, or any other causes beyond our control or any untoward incidents or any such causes whatsoever including any liability or extra expenses sustained by the Clients. Further, the Clients shall be liable for the liability or extra expenses incurred by him / her as a result of the forgoing causes.
Wildnest shall not be responsible and shall not accept any liability towards the Clients or his/her legal representative for any loss of property or damages resulting from death or injuries including loss of services which the Clients may sustain on account of act, negligence or default by any transportation Company, hotel agents or any other body of persons, its agents or service providers providing such services or facilities or arising out of or while engaged in any tour, means of transportation or other
services, whether due to ownership, maintenance, use, operation or control of any automobile, bicycle, boat, motor, or other vehicle in common carrier or otherwise and whether due to its or there negligence or otherwise or regardless of how caused. Clients using sporting equipment, bicycles, sailing boats, scuba diving gear, hired or supplied by hotels or rental bodies shall do so at their own risk.
All baggage & personal property/s at all times are at the client's risk.
Wildnest reserves the right to cancel any services in case it deems that the tour, trip or passage is impracticable for any reason or should circumstances warrant such action, upon refunding the value thereof and the Client shall not have any other or further claim against the company by any reason thereof.
Wildnest reserves the right to refuse to carry out its contract with any person whom it may consider to be undesirable in its absolute discretion and it shall not be required to show any reason for doing so.
All disputes arising in connection with this Agreement shall be referred to an Arbitrator to be appointed by Wild Nest Travel & Photography Pvt. Ltd. All such disputes shall be subject to the jurisdiction of Ghaziabad (India) Courts only. The laws of India shall govern the validity, interpretation, construction, performance and enforcement of these terms and conditions.